CUSTOMER CENTER

Custom PostcardsGuyLA asked: Custom postcards for direct mail? If you have been in business for a while, direct mail might be something you have already utilized with your customized mailersflyers. Whether you are a small business owner or a Fortune 5 hundred lister, this marketing strategy could have been part of your promotion campaign one [...]

Tom Herry asked: So you, now, have your loyalty marketing programs set up as part of your customer loyalty solutions program. You’ve studied all the aspects of your customer loyalty concepts. Now what? You are aware that a well-executed loyalty marketing program can increase sales, build trust between you and your customers and differentiate you [...]

Shelly Hill asked: Providing good customer service to your customers and hosts in direct sales needs to be a consultants top priority. In this day and age, there are millions of consultants all competing for the same customers, the same party hosts and the same potential recruit.1. Answer all questions that a customer has for [...]

Hype Marketing asked: Affiliate Marketing in a NutshellWhat exactly is affiliate marketing? Affiliate marketing is the single fastest growth industry on the Internet. It’s also true that affiliate marketing is one of the fastest and most creative ways to make money and have a career on the Internet.Simply put, affiliate marketing is selling products on [...]

Douglas Smith asked: The Benefits of Marketing OnlineMarketing rules are the same no matter how big or small your business is: (1)brand your product, (2) determine who your target audience is, (3) get the sales, and (4) establish repeat customers. Online marketing is very effective in managing all four of these rules.  Online Marketing Defined: The [...]

Veronika Noize, The Marketing Coach asked: As a marketing coach, I’ve probably heard every excuse in the book why people can’t market their businesses. You wouldn’t believe some of the whoppers people tell when they’re trying to justify their failure to attract clients.Now don’t get me wrong; it’s not that failing to attract clients makes [...]

Thomas Cutler asked: For the past ten years the role of maximizing lifetime value of customers has dramatically changed with the implementation and utilization of CRM. Generic CRM solutions have failed, and core issues of leveraging technology to improve internal processes and ultimately the bottom line, are still at the forefront of the CRM efficacy [...]

Marketing Team asked: Customer service representatives (CSRs)Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. First point of customer contact for general inquiries like pricing, products, scheduling etc maintain business relation with clients by providing accurate service so as to promote customer loyalty.CSRs are [...]

Dave Roth asked: There are a lot of ways to keep customers coming back to your business. One of these is CRM, or customer relationship management, software. Not everyone thinks that this software is a good idea. There are companies that think it is too expensive. There are also companies that think it is too [...]

Rosanne Dausilio, Ph.D. asked: The preamble to the United States Constitution begins, ‘we, the people.’ I feel strongly that we, the people, are what make the difference in life, both personally and professionally.The interaction anyone has at any level with your employees, including you, gives a customer– whether current, potential, internal or external–an opportunity to [...]